Online Banking

Disclosures

  • INTRODUCTION

    This Online Banking Services Agreement (“Agreement”) states the terms and conditions that apply when you use the Credit Union’s Online Banking Services. It is the contract which covers your, and the Credit Unions’, rights and responsibilities concerning the Online Banking Services.

    ACCEPTANCE OF AGREEMENT

    Your electronic consent or use of our Online Banking Services has the same effect as if you had signed this Agreement with your physical signature or that of your authorized company representative.  Your electronic consent or use of our Online Banking Services is also your acknowledgement that you have read this Agreement in electronic form. 

    DEFINITION OF TERMS

    As used in this Agreement, “you” and “yours” mean those who apply for this service.  “Account” and “accounts” mean any one or more share accounts you have with the Credit Union.  “We”, “our”, “us”, and “Credit Unionrefers to North Coast Credit Union.

    ONLINE BANKING SERVICES

    Our internet address is:  www.northcoastcu.com

    ACCOUNT ACCESS. Once you complete the online enrollment you may use your personal computer, laptop, tablet, or mobile device to access your accounts. You will be required to complete a multi-factor authentication process, including using your Password to access your accounts.  The Online Banking service is accessible seven (7) days a week, twenty-hour (24) hours a day with the exception of short periods for scheduled maintenance and/or upgrades. Use of this service requires a personal computer, laptop, tablet, or mobile device connected through an Internet or mobile service provider and with a web browser, direct dial modem and access to the Internet (World Wide Web).  You are responsible for the installation, maintenance and operation of any software and your computer. The credit union is not responsible for any errors or failures involving any telephone service, internet service, software installation or your computer.  In addition, you agree that you will not (i) modify, change, alter, translate, create derivative works from, reverse engineer, disassemble or decompile the technology, (ii) copy or reproduce all or any part of the technology or Service; or (iii) interfere, or attempt to interfere, with the technology or Online Banking Service.

    PASSWORD AND SECURITY.  You agree not to give or make available your password, which includes personal security codes, authorization codes or other means to access your account, to any unauthorized individuals. You are responsible for all transactions on your account using Online Banking Services, or transactions triggered from any use of the Online Banking Services.  If other persons use your password or other means to access your Account, you are responsible for any transactions they authorize.

    You understand that by disclosing your Online Banking password to anyone, regardless of whether that person is a joint account holder, you are providing that person authorization to perform transactions on your account(s) through Online Banking.  If you fail to maintain security of your password and the Credit Union suffers a loss, we reserve the right to terminate any services the Credit Union provides to you. 

    If you believe that your password, or other means to access your account has been lost or stolen or that someone may attempt to use Online Banking Services without your consent or has transferred money without your permission, you must notify the Credit Union at 1.800.696.8830 immediately.

    EMAIL ADDRESS.  You agree to notify the Credit Union immediately if you change your email address as this is the email address where the Credit Union will send all Online Banking Services alerts and notifications. Notification can be done by any authorized party via North Coast Credit Union online banking or at your local branch. If you, or any authorized party, have not notified the Credit Union of any change to your email address, you agree that your failure to provide the Credit Union with a valid email is the lack of ordinary care on your part.

    TYPES OF TRANSACTIONS.  At the present time, you may use Online Banking to:

    • Review account balances, transaction history and tax information for any of your savings, money market, checking, loan accounts, line-of-credit, or credit card.

    • Transfer funds between your checking, savings, money market, loan accounts, lines-of-credit, and credit card.

    • Transfer funds to and from another financial institution account; note you must be an account owner on all accounts and the account must be registered for access via Online Banking.

    • Download your account information to a Financial Management Software Program (Quicken and QuickBooks).

    • Schedule bill payments to a person or business (payee), review bill payment history and make scheduled bill payment changes.

    • Communicate with the Credit Union using the secure messaging.

    • Conduct other transactions permitted by the Credit Union.

    • Request a Stop Payment

    • Request a Wire Transfer

    • Conduct Card Maintenance

    TRANSFER AND SERVICE LIMITATIONS.  The following limitations on Online Banking transactions may apply in using the services listed above.

    A. E-mail and Secure Messaging.  You may use Secure Messages to send a secure e-mail message to us. Messaging may not, however, be used to initiate a transfer on your account, a Password change or stop payment request. We may not immediately receive your sent message communication and we may not take action based on secure messaging or e-mail request until we actually receive your message and have a reasonable opportunity to act.  If you need to contact the Credit Union immediately regarding an unauthorized transaction or stop payment request, you may call the Credit Union at 1-800-696-8830.

    MEMBER 2 MEMBER TRANSFERS

    Member to Member Transfer, is a service North Coast Credit Union offers its members to transfer funds from their account at North Coast Credit Union to another account at North Coast Credit Union. By using Member 2 Member Transfer to request a transfer of funds from your account to the receiving account, you authorize the Credit Union to debit the Pay From Account immediately in the amount entered and to initiate a credit to the Pay To Account. Transfers are processed at the time they are submitted.

    ONLINE BANKING SERVICES FEES AND CHARGES

    There are currently no charges to use Online Banking Services; however, any fees applicable to the accounts with the Credit Union as set forth on the service fee schedule will apply.  From time to time, the charges may be changed.  We will notify you of any changes as required by law.

    Transfers from your credit line (such as line-of-credit, Home Equity line-of-credit, or credit card) may be subject to charges under the terms and conditions of your loan agreement.

    PERIODIC STATEMENT

    All transactions made using any of the Online Banking Services will be reflected on your periodic account statement(s).  You understand and agree that you are required to notify the Credit Union of any error relating to images transmitted using the Online Banking Services by no later than 60 days after you receive the periodic statement that includes any transaction you allege as being erroneous.  You are responsible for any errors that you fail to bring to the Credit Unions attention within such time period.

    BILLING ERRORS AND ERROR RESOLUTION 

    In case of errors or questions about your Online Banking Services transactions, contact the Credit Union as soon as possible by calling us at 800-696-8830, send “Secure email” via the Secure Message link in Online Banking or write to:

    North Coast Credit Union

    1100 Dupont Street

    Bellingham, WA 98225

    The Credit Union must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears.

    • Tell use your name and account number.

    • Describe the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.

    • Tell the Credit Union the dollar amount of the suspected error.

    If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days.  We will determine whether an error occurred within ten (10) business days after we hear from you and we will correct any error promptly.  If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question.  If we decide to do this, we will provide provisional credit to your account within ten (10) business days for the amount you think is in error, so that you have the use of the funds during the time it takes the Credit Union to complete our investigation.  If the Credit Union has asked you to put your complaint or question in writing and the Credit Union does not receive it within ten (10) business days, the Credit Union will not credit your account.

    The Credit Union will tell you the results within three (3) business days after completing our investigation.  If the Credit Union discovers that an error did not occur, the Credit Union will send you a written explanation and withdraw the provisional credit.  You may ask for copies of the documents that the Credit Union used in our investigation.

    If a notice of error involves an electronic funds transfer that occurred within thirty (30) days after the first deposit to the account was made, the applicable time period(s) for action shall be twenty (20) business days in place of ten (10) business days.  If an error involves an electronic funds transfer that was initiated in a foreign country or occurred within thirty (30) days after the first deposit to the account was made, the applicable time period for action shall be ninety (90) calendar days in place of forty-five (45) calendar days.

    ACCOUNT INFORMATION DISCLOSURE.  We will disclose information to third parties about your account or the transfers you make:

    • As necessary to complete transfers; or

    • To verify the existence of and condition of your account for a third party, such as a credit bureau or merchant; or

    • In order to comply with government agency or court orders; or

    • If you give the Credit Union your written permission; or

    • As explained in the separate Privacy Policy.

    LIMITATION OF LIABILITY FOR ONLINE BANKING SERVICES.  If the Credit Union does not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, the Credit Union will not be liable for your actual losses or damages. The Credit Union’s sole responsibility for an error in a transfer will be to correct the error.  You agree that neither the credit union nor the service providers shall be responsible for any loss, property damage, or bodily injury, whether caused by the equipment, software, Credit Union, internet browser providers, internet access providers, online service providers, or agents or subcontractors of any of the foregoing.  The Credit Union shall be liable only for material losses which are the direct result of our own gross negligence or intentional misconduct in performing this service. The Credit Union will not be liable for the following:

    • If, through no fault of the Credit Union, you do not have adequate funds in your account to complete a transaction, your account is closed, or the transaction amount would exceed your credit limit, if applicable.

    • If you used the wrong Password or you have not properly followed any applicable computer, internet access, or Online Banking user instructions for making transfer and bill payment transactions.

    • If your computer fails or malfunctions or the Online Banking service was not properly working and such problem should have been apparent when you attempted the transaction.

    • If circumstances beyond the Credit Unions control (such as fire, flood, telecommunication or internet service provider outages, postal strikes, equipment, or power failure) prevent making the transaction or providing the electronic delivery of statement(s).

    • If the funds in your account are subject to an administrative hold, legal process, such as garnishment, levy, attachment or other claim.

    • Any inaccuracy in any Biller list that has been set up on your account or if you receive notice from a Biller or institution that any payment remains unpaid and you fail to notify the Credit Union promptly of that fact.

    • If you fail to update the Biller mailing address to the most recent and current payment address.

    • If the payee was a Biller or institution that you are not permitted to designate.

    TERMINATION OF ONLINE BANKING SERVICES.  You agree that the Credit Union may terminate this agreement and your Online Banking Services if you, or any authorized user, breach this or any other agreement with the Credit Union; if the Credit Union has reason to believe that there has been unauthorized use of your accounts or Password, if you conduct or attempt to conduct any fraudulent, illegal, or unlawful transaction; or if the credit union reasonably believes your account conduct poses an undue risk of illegality or unlawfulness.  In addition, the Credit Union reserves the right to terminate access to bill payment after ninety (90) days of inactivity and Online Banking after one hundred eighty (180) days of inactivity.

    You, or any other party to your account, can terminate this agreement by notifying the Credit Union in writing.  Termination of service will be effective two (2) business days following receipt of your written notice.  Termination of this agreement will not affect the rights and responsibilities of the parties under this agreement for transactions initiated before termination.

    NOTICES.  The Credit Union reserves the right to change the terms and conditions upon which the Online Banking Services are offered.  The Credit Union will notify you at least 21 days before the effective date of any change, as required by law.  The Credit Union will mail you notice, or if you have consented to electronic disclosures, will send it to the email address you have designated.  Your use of the Online Banking Services after receipt of notification of any change by the Credit Union constitutes your acceptance of the change.

    COMPLIANCE WITH LAW.  You agree to use the Online Banking Services for lawful purposes and in compliance with all applicate laws, rules and regulations as well as all laws pertaining to the conduct of your business if applicable.  You warrant that you will only transmit acceptable items for deposit and have handled the original items in accordance with applicable laws, rules, and regulations.  You promise to indemnify and hold the Credit Union harmless from any damages, liabilities, costs, expenses (including attorneys’ fees) or other harm arising out of any violation thereof.  This indemnity will survive termination of your Account and this Agreement.

    ENFORCEMENT.  You agree to be liable to the Credit Union for any liability, loss or expense as provided in this agreement that the Credit Union incurs as a result of any dispute involving your accounts or services.  You authorize the Credit Union to deduct any such liability, loss or expense from your accounts without prior notice to you.  This agreement shall be governed by and construed under Washington State laws as applied to contracts entered into solely between residents of, and to be performed entirely in, such state. In the event either party brings a legal action to enforce the agreement or collect any overdrawn funds on accounts accessed under this agreement, the prevailing party shall be entitled, subject to applicable law, to payment by the other party of its reasonable attorney’s fees and costs, including fees on any appeal, bankruptcy proceedings, or any post-judgment collection actions, if applicable.

    ACCOUNTHOLDERS INDEMNIFICATION OBLIGATION.  You understand and agree that you are required to indemnify the Credit Union and hold the Credit Union harmless against any and all claims, action, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees and expenses arising from your use of the Service and/or breach of this Agreement. You understand and agree that this paragraph shall survive the termination of this Agreement.

    WARRANTIES.  You understand that the Credit Union does not make any warranties on equipment, hardware, software or internet provider service, or any part of them, expressed or implied, including, without limitation, any warranties of merchantability or fitness for a particular purpose.  The Credit Union is not responsible for any loss, injury, or damages, whether direct, indirect, special or consequential, caused by the internet provider, any related software, or the Credit Unions use of any of them or arising in any way from the installation, use, or maintenance of my personal computer hardware, software, or other equipment.

    ELECTRONIC DISCLOSURE AND SIGNATURE AGREEMENT

    The Electronic Signatures in Global and National Commerce Act (ESIGN) requires your approval before we can provide services to you electronically. Please read this Electronic Disclosure and Signature Agreement (“Agreement”) carefully and save or print a copy for your records. This notice is being provided to you to inform you that you will receive periodic statements, account disclosures and related North Coast Credit Union account agreements electronically.

    This Agreement is the contract which covers your and our rights and responsibilities concerning the service offered to you by North Coast Credit Union (“North Coast”). The service permits you to initiate account transactions online, communicate with, and electronically receive statements, disclosures, documents, and records regarding your account(s) with North Coast.  By using the service, each of you, jointly and severally, agree to the terms and conditions of this agreement, and any amendments.

    ELECTRONIC SIGNATURE (eSignature).  You consent and agree that your use of a key pad, mouse or other device to select an item, button, icon or similar act/action while using any electronic service we offer; or in accessing or making any transactions regarding any document, agreement, acknowledgement, consent, term, disclosure, or condition constitutes your signature, acceptance and agreement as if actually signed by you in writing. You understand and agree that your eSignature executed in conjunction with the electronic submission of your application will be legally binding and such transaction will be considered authorized by you.

    ELECTRONIC DELIVERY OF STATEMENTS AND NOTICES.  Upon your election of electronic delivery of statements and notices, you authorize the Credit Union, at our discretion, to electronically deliver your account statement(s) and notices that we are required to provide to you under applicable Federal and State statutes and their implementing regulations, as amended from time to time.  Other Federal and State statutes may be enacted or amended in the future to provide for electronic delivery of account statements and notices and upon your election of electronic delivery of statements and notices your agreeing to this Agreement also authorizes us, at our discretion, to provide electronic delivery of such statements and notices pursuant to these statues after they become effective.  If there is more than one account owner, included but not limited to joint owners and authorized users, notice to any one owner will be effective for all.

    WITHDRAWAL OF ELECTRONIC ACCEPTANCE OF STATEMENTS AND ALERTS.  You many discontinue electronic delivery of your statements and the associated email notification at any time by selecting the paper option within Statement Preferences under the ESTATEMENTS tab in online banking or under the ACCOUNTS tab “Request Printed Statements”.

    SYSTEM REQUIREMENTS.  In order for you to access and retain records in connection with the Online Banking Services you will need:

    • An active email account.

    • An active Internet service provider.

    • An Internet web browser with capabilities to support a minimum 128-bit encryption. This requires a minimum web browser version of either Microsoft® Internet Explorer version 11 (desktop and mobile), Google Chrome 44 and newer, Mozilla Firefox 38 and newer, Microsoft Edge 15 and newer, Opera 17 and newer, Apple Safari 9.1.3 or newer on OS 10.9 and higher (laptops and desktop), Android 6.0 (Marshmallow) or newer, iOS 10.3.3 or newer, and Apple Safari (iPhone, iPad and iPod) Version 5 or newer for iOS 5 and higher.

    • A printer or other device capable of printing and/or retaining agreements and documents.

    • Software which permits you to receive and access Portable Document Format (PDF) files, such as Adobe Acrobat Reader® Adobe Acrobat is free software available at www.adobe.com (http://www.adobe.com/).

    SYSTEM REQUIREMENTS TO RETAIN DOCUMENTS.  To retain documents for your records, your system must have the ability to either download to your hard drive or print PDF files.

    REQUESTING PAPER COPIES OF DOCUMENTS.  If, after consenting to receive documents electronically, you would like paper copies of the documents, you can print them from our website, or contact us using one of the methods under “Contact Information” below to request copies.

    WITHDRAWING CONSENT FOR ELECTRONIC DOCUMENTS.  You can elect to withdraw your consent to Electronic Communications at any time by contacting our Contact Center at 1-800-696-8830 during our business hours.  The legal validity and enforceability of prior Electronic Communications will not be affected if you withdraw your consent.

    STOP PAYMENT SERVICES

    Stop Payment Requests and Orders is a service that permits an account authorized party to request that North Coast Credit Union stop payment of any item payable from an Account to which that account owner has a right to withdraw funds in accordance with the Deposit Agreement. Member agrees that a Stop Payment Request submitted through Online Banking, is submitted in writing for purposes of the Uniform Commercial Code. A Stop Payment Request must specifically identify the item to which it applies and must be received by North Coast Credit Union in sufficient time to give the Credit Union a reasonable opportunity to act on it before the Credit Union pays the item. There is a $15.00 fee per stop payment request.

    A North Coast Credit Union Stop Payment Request must contain all of the following information:

    Check Stop Payment Item:

    Account Number

    Specific Check Number(s)

    Amount of Check

    Reason for Stop Payment

    Payee

    ACH Stop Payment Item

    Account Number

    Payee Information

    Amount

    Reason

    All of this information must be exact. If the information is not exact, the order will not be effective and the Credit Union will not be responsible for failure to stop payment. When account holder(s) initiate a Stop Payment Request with respect to an item, Member agrees that Member will indemnify, defend, and hold North Coast Credit Union Indemnitees harmless from and against any claim arising in connection with North Coast Credit Union’s refusal to pay such item.

    Member's obligation to defend and indemnify North Coast Credit Union Indemnitees includes payment of any legal fees and costs incurred by North Coast Credit Union in connection with the Stop Payment Request.

    If effective, a Stop Payment Request becomes a Stop Payment Order. Check Stop Payment Orders only remain valid for a period of six (6) months. Member must renew a Stop Payment Order before the expiration of the initial 6-month period, and follow North Coast Credit Union’s procedures to extend a Stop Payment Order beyond 6 months.

    ACH Stop Payment Orders remain in effect until written notice is received from the account holder to revoke the stop payment order

    CONTACT INFORMATION.  If you need to contact us, use one of the following methods:

    • Email: You can contact us by email memberservice@northcoastcu.com. This is not a secure email.

    • Secure Email: You can contact us by secured email using the Secure Message in online banking.

    • Call us at (800) 696-8830 to speak to a Member Service Representative.

    • Mail us at North Coast Credit Union, Attn: Contact Center, 1100 Dupont St., Bellingham, WA 98225.

  • This is the Agreement between you, the member, and North Coast Credit Union ("Credit Union"), regarding your accounts with the Credit Union. By

    establishing an account with the Credit Union, you agree that this Agreement is a binding contract between you and the Credit Union.

    You should retain a copy of the agreement and feel free to call the Credit Union if you have any questions. In addition to your agreement with the terms

    and conditions set forth in this document, by establishing an account with the Credit Union you acknowledge receipt of and agree to the various terms

    separately provided to you with regard to Truth in Savings, Availability of Funds, and Electronic Fund Transfers (EFT) and Wire Transfer Disclosures.

    The various terms and conditions set forth in those documents are incorporated into this Agreement by reference. You also agree to abide by the Bylaws

    of the Credit Union.

    This Agreement and those documents discussed above include certain disclosures required under the Truth-In-Savings Act and National Credit Union

    Administration and Federal Reserve Board regulations and commentary, the Electronic Fund Transfer Act (Regulation E), the Funds Availability Act

    (Regulation CC), Regulation D, and Uniform Commercial Code Article 4A.

    Throughout this Agreement, the words "you" and "your" mean the member and any joint members or co-depositors or co-borrowers. The words "we",

    "our", "us", and "Credit Union" mean North Coast Credit Union.

    MEMBERSHIP

    Membership Eligibility. The Credit Union serves in its field of membership those applicants within the North Coast Credit Union’s common bond as

    defined in the Credit Union’s Charter. If you live, work, worship, or attend school in Washington State, you can be a member. The opening of a deposit

    account is required to become a member. Once you become a member of the Credit Union you are always considered a member as long as you

    maintain your savings deposit. Only members in good standing may receive the benefits and services of the Credit Union.

    Becoming a Member. To become a member of the Credit Union, you must complete a Member Application/Signature Card and open a Deposit

    Account.

    Credit Information. You authorize the Credit Union to investigate your credit standing when opening a membership account or reviewing any Loan

    Account. You also authorize us to check your credit and employment history to verify your eligibility for services that may be provided to you. We may

    report information about your account(s) to credit bureaus. Late payments, missed payments, or other defaults on your account(s) may be reflected in

    your credit report. You also authorize the Credit Union to disclose information regarding your Account to credit bureaus and creditors who inquire about

    your credit standing.

    Deposits Generally. After you have established your Deposit Account, you may make additional deposits into that account, or establish other types of

    accounts as described herein, at any time and in any amount. Your accounts are not transferable except on the Credit Union's books and records. We

    may establish minimum amounts for deposits in your Deposit Account or any other accounts you have with the credit union.

    You can make deposits in person or by mail. At the present time, you can request to have one or more of the following deposits made directly to your

    accounts: (1) payroll deduction deposits, (2) net pay deposits, (3) Social Security deposits, (4) pension plan deposits, (5) stock dividends or (6) other

    miscellaneous deposits.

    If we deposit any funds into your account(s) by direct deposit, which should have been returned to the State or Federal Government for any reason, you

    authorize us to charge your account for the amount of those funds and return the funds to the issuing governmental entity. We may charge your account

    without providing prior notice, unless otherwise required by law, and return the funds to the issuing party. We may also charge your account for this type

    of transaction if so disclosed on our fee schedule.

    If you have been given access to the North Coast Credit Union Automated Telephone Banking and/or our North Coast Credit Union Online Banking, you

    can also transfer funds from one account to another within this credit union.

    If you have arranged to have direct electronic fund transfer deposits made to your account, you can call us at (800) 696-8830 to find out whether or not

    the deposit has been made. In addition, you will receive an account statement showing all such direct deposits at least monthly. Your account

    statements will be admissible as evidence of the electronic fund transfer deposit or other transaction they represent in any action in a court of law.

    All deposits are subject to proof and verification. If you deposit a check, draft or other non-cash item, we have the right to clear it before we make the

    money available to you subject to applicable federal regulations. If there are special fees for collecting your deposit, you promise to pay them. We may

    deduct such fees directly from your account. If we feel there is a reason to do so, we may refuse, limit or return any deposit. We have the right to refuse

    to accept any deposit. We reserve the right not to pay interest on amounts subject to garnishment, levy or other legal process; and we reserve the right

    not to pay interest on any deposit that is returned to us unpaid by the financial institution on which it is drawn (even if that means a reversal of credited

    interest).

    All negotiable instruments presented for deposit must be in a format that can be processed. The Credit Union may refuse to accept any check or draft

    that does not meet this requirement. All endorsements placed on the reverse side of any check or draft which you deposit to your account must be

    placed so that they are on the left side of the item when looking at it from the front and must be placed so they do not go beyond an area located 1 and

    ½ inches from the left edge of the item when looking at it from the front. The Credit Union may refuse to accept any item that does not meet this

    requirement, and, if the credit union does accept it, you agree that you are completely responsible for any loss we incur which is premised on an

    endorsement not meeting this requirement, including any court costs and reasonable attorney fees.

    Withdrawing Money from Your Account. As long as you have money in an account, and subject to any applicable state or federal laws and

    regulations and any specific terms of this Agreement, money can be withdrawn from your accounts by any method approved by the Credit Union.

    Fees. Any Account may be subject to service charges in accordance with the fee schedule adopted by the Credit Union from time to time. You should

    refer to the Truth in Savings Fee Schedule for a list of fees. These fees may be changed at our discretion. We will provide you notice of such changes in

    accordance with law.

    Transaction Limitations. Except with respect to your Checking Account, during any month you may not make more than six (6) withdrawals or

    transfers to another Credit Union account of yours or to a third party by means of a preauthorized or automatic transfers; transfers authorized by phone,

    fax, or internet online computer transfer; and transfers by check, debit card, or similar order payable to third parties. Other types of transfers and

    withdrawals, such as those made in person, by mail, or at an ATM can be made without limitation. If you exceed the transfer limitations herein, your

    account may be assessed additional fees and/or will be subject to closure. If you exceed the transfer limitations set forth above in any month with

    respect to one of your accounts, your account may be charged additional fees for any additional transactions, or that account will be subject to closure

    by the Credit Union. Please refer to the Truth-in-Savings Disclosure for more information regarding transaction limitations. The Credit Union reserves the

    right to require not less than 7 days advance notice nor more than 60 days advance notice from you of any withdrawals.

    Power of Attorney. If you appoint an agent as your Attorney-in-Fact with a Power of Attorney document and we accept the documentation presented

    for such an appointment, we may accept such an authorization for transactions without further communication to you. Unless your Power of Attorney

    document specifically prevents you from entering into transactions, we may accept either your personal transactions and/or those authorized by your

    appointed “Agent”.

    Special Terms Regarding Checking Accounts

    Deposits Generally. Once you have established your Checking Account, you may make additional deposits into those accounts at any time and in any

    amount subject to the terms of this Agreement. The above terms regarding "deposits generally" also apply to Checking Accounts, except as they may be

    modified by this section. All checks drawn on your Checking Account may be returned by us unpaid for any reason that checks are normally returned,

    such as, for example, insufficient funds, uncollected funds, or litigation.

    Minimum Balance. There is a $100.00 minimum amount required to open a Checking Account.

    Withdrawing Money from Your Checking Account. As long as you have money in your Checking Account, and subject to any applicable state or

    federal laws and regulations, available funds can be withdrawn from your account by written check or any other method approved by the Credit Union.

    1-800-696-8830

    www.northcoastcu.com

    1100 Dupont St. Bellingham, WA 98225

     CU Documents, Inc. 2025 All Rights Reserved Page 2 of 5 Form#MbrAgmt002 7/25

    Checks must generally be ordered through the Credit Union. If checks are not ordered through the Credit Union, the Credit Union will assess a fee

    whenever problems in clearing such checks in an automated fashion arise. When you order checks through the Credit Union, the Credit Union will

    charge your account for the costs of said checks, which costs vary depending on the style of checks ordered. You may select checks from the current

    styles available.

    Transaction Limitations. Except as otherwise stated in this Agreement, or in any applicable federal or state law or regulation, there are no transaction

    limitations on this account.

    Payment of Checks. The Credit Union is under no obligation to pay a check which is more than 6 months old. Except for negligence, the Credit Union is

    not liable for any action it takes regarding the payment or non-payment of a check.

    Interest. Depending on the account type, the Credit Union may pay interest on Checking Accounts. Please refer to your Truth-in- Savings Disclosure for

    more details.

    Funds Availability. Funds from deposits you make into your Checking Account may not always be immediately available. Refer to our Funds

    Availability disclosure for more details.

    The use of the Checking Account is subject to other terms, conditions and requirements as the Credit Union may establish from time to time.

    Fees. As with all other accounts, your Checking account may be subject to service charges in accordance with the fee schedule adopted by the Credit

    Union from time to time. You should refer to the Truth-in-Savings Disclosure and Fee Schedule for a list of fees. These fees may be changed at our

    discretion.

    Overdraft(s). The Credit Union is under no obligation to pay a check you have written, or notify you if it would result in the Checking Account being

    overdrawn (a check written against your Checking Account when insufficient available funds are on deposit in the account is known as an NSF),

    however, you agree to reimburse the Credit Union for funds advanced if the Credit Union does pay a check or other authorized transaction from your

    account(s), including any fee applicable for such an overdrawn account. You agree for yourself and the person or entity you represent if you sign as a

    representative of another, to the terms of this account and the schedule of charges. You authorize us to deduct these charges directly from your

    checking account balance as accrued. You will pay any additional reasonable charges for services you request which are not covered by this

    agreement.

    If this is a joint account (that is, if two or more people are parties to this account), all of the joint owners are jointly and severally liable to repay the Credit

    Union the amount of any overdraft and service charges, regardless which of the parties writes the check that creates an overdraft and regardless of

    which party benefits from the overdraft. Each of you also agrees to be jointly and severally (individually) liable for any account shortage resulting from

    charges or overdrafts, whether caused by you or another with access to this account. This liability is due immediately, and can be deducted directly from

    the account balance whenever sufficient funds are available. You have no right to defer payment of this liability, and you are liable regardless of whether

    you signed the item or benefited from the charge or overdraft. This includes liability for our costs to collect the deficit including, to the extent permitted by

    law, our reasonable attorneys' fees.

    Standard Overdraft Protection. If we offer standard Overdraft Protection, you must separately apply and be approved for Overdraft Protection.

    Overdraft protection is a revolving line of credit that can be attached to your checking account. To the extent authorized by law, you hereby authorize us

    to transfer funds from other accounts you maintain at this credit union, to any account upon which you issue a check when there are not sufficient funds

    in the account upon which that check is issued. If you have a line of credit with this credit union, transfers will be made either from your credit line up to

    the available credit limit or from your Deposit Account, if there are sufficient funds in the Deposit Account. You may elect your preference as to which

    account funds may be transferred from for this purpose. Any overdraft transfers resulting from this procedure may result in a fee being assessed to your

    Deposit Account. You agree to hold the credit union harmless for any and all liability that may otherwise exist if a transfer does not occur.

    Courtesy Pay Overdraft Disclosures. If we offer Courtesy Pay Overdraft Protection, you must separately apply and be approved for Courtesy Pay.

    These Courtesy Pay Overdraft Disclosures describe the circumstances when we (the credit union) will pay overdrafts in your checking account and

    charge you a Courtesy Pay fee. “Overdraft” means there is not enough “available balance” in your checking account or any other account funds can be

    transferred from to pay for a transaction at the time it is presented to us for payment (“posts” to your account). If we pay for an overdraft, we will charge a

    Courtesy Pay fee. The fee is described in our Fee Schedule, which is updated periodically.

    Please note that for ATM and one-time debit card transactions, you must affirmatively consent to this coverage on a separate disclosure. Without your

    consent, we may not authorize and pay an ATM or one-time debit card transaction that will result in negative available balance in your account.

    The following is important information regarding your account balance, how transactions are posted to your account, and when an overdraft fee will be

    charged. You should read these disclosures carefully. If you have questions, please see a branch representative or give us a call.

    Your Checking Account Balance. Your checking account has two kinds of balances: the “actual” balance and the “available” balance. Both can be

    checked when you review your account online, by phone, or at a branch. It is important to understand how the two balances work so that you know how

    much money is in your account at any given time. This section explains actual and available balances and how they work.

    Your actual balance is the full amount of all deposits made into your account less payment transactions that have actually “posted” to your account.

    While the term “actual” may sound as though the number you see is an up-to-date display of what is in your account that you can spend, that is not

    always the case. It does not reflect checks you have written or payments you have authorized, or holds on deposits that have not yet posted. For

    example, if you have a $50.00 actual balance, but you just wrote a check for $40.00, then your actual balance is $50.00 but it does not reflect the

    pending check transaction. So at that point, you actually have $50, but you have already spent $40. Also, the actual balance does not include holds that

    may be placed on checks you deposit. Thus, if you deposit a $1,000 check, your actual balance will increase by $1,000 but only $275 may be available

    for you to spend because there may be a hold on $725 for a period of time.

    Your available balance is the amount of money in your account that is available to you to use without incurring an overdraft fee The available balance

    takes into account things like holds placed on deposits and pending transactions (such as pending debit card purchases) that the Credit Union has

    authorized but that have not yet posted to your account. For example, assume you have an actual balance of $50 and an available balance of $50. If you

    were to use your debit card at a restaurant to buy lunch for $20, then that merchant could ask us to pre-authorize the payment. In that case, we will put a

    “hold” on your account for $20. Your actual balance would still be $50.00 because this transaction has not yet posted, but your available balance would

    be $30 because you have committed to pay the restaurant $20. When the restaurant submits its bill for payment (which could be a few days later), we

    will post the transaction to your account and your actual balance will be reduced by $20. Available balance at the time a transaction posts to your

    account is used to determine when your account is overdrawn.

    It is very important to understand that you may still overdraw your account even though the available balance appears to show there are sufficient funds

    to cover a transaction that you want to make. This is because your available balance may not reflect all the outstanding checks and automatic bill

    payments that you have authorized, or other outstanding transactions that have not been paid from your account. In addition, your available balance

    may not reflect all of your debit card transactions. For example, if a merchant obtains our prior authorization but does not submit a one-time debit card

    transaction for payment within three (3) business days of authorization (or for up to thirty (30) business days for certain types of debit card transactions),

    we must release the authorization hold on the transaction. The available balance will not reflect this transaction once the hold has been released until

    the transaction has been received by us and paid from your account.

    The best way to know how much money you have and avoid paying overdraft fees is to record and track all of your transactions closely.

    IF YOU DO NOT UNDERSTAND THIS AGREEMENT OR HAVE ANY QUESTIONS, PLEASE CONTACT US.

    Overdraft and Non-Sufficient Funds Fees (NSF). We will charge you a fee each time a payment is made on this account and that payment is

    returned for Non-Sufficient Funds, and each time that same payment is presented for payment with non-sufficient funds available to cover the

    payment, regardless of who initiates the re-presentment. The payment could be initiated by us or by you, or by the financial institution on whom the

    payment is initiated. So, you could be charged multiple times a Non-Sufficient Funds Fee for the same check or payment, or that same item is renegotiated

    with insufficient funds available to cover that check or payment. You should refer to our Fee Schedule for a list of fees.

    Suspension of Services. The Credit Union reserves the right to suspend the benefit of any credit union service at any time for reasonable cause. We

    also have the right to pay any check presented for payment from your account after your account is closed or suspended and we may proceed to collect

    any such amount paid from you.

    Truncated Checks; Statements. Your canceled checks will not be returned to you; they will become Credit Union property and be held by us

    ("truncated") for you. Your monthly statement will itemize your canceled checks by number, date of clearing and the amount of the check. Any objection

    respecting any item shown on a periodic statement is waived unless made in writing to the Credit Union before the end of sixty (60) days after the

     CU Documents, Inc. 2025 All Rights Reserved Page 3 of 5 Form#MbrAgmt002 7/25

    statement is mailed. A copy of any check will be available to you as required by law. There may be a small fee to obtain a copy of a check (see the

    Truth-in-Savings Disclosure and Fee Schedule for a list of fees).

    Stop Payments

    Stop Payment Order Request. You may request a stop payment order on any check drawn on your account. To be binding, an order must be dated,

    signed, and describe the account and check number and the exact amount. The stop payment will be effective if the Credit Union receives the order in

    time for the Credit Union to act upon the order and you state the number of the account, number of the check, and its exact amount. You understand that

    the exact information is necessary for the Credit Union's computer to identify the check. If you give us incorrect or incomplete information, we will not be

    responsible for failing to stop payment on the check. If the stop payment order is not received in time for us to act upon the order, we will not be liable to

    you or to any other party for payment of the check. If we re-credit your account after paying a check over a valid and timely stop payment order, you

    agree to sign a statement describing the payee, to transfer to us all of your rights against the payee or other holders of the check, and to assist us in any

    legal action.

    Duration of Order. A stop payment order is effective for six (6) months and may be renewed in writing from time to time. We do not have to notify you

    when a stop payment order expires.

    Liability. Fees for stop payment orders are set forth on the Truth-in-Savings Disclosure and Fee Schedule. You generally may NOT stop payment on

    any Cashier’s Check or payment guaranteed by us. Even if payment of such an item is stopped, you may remain liable to any item holder, including us.

    You agree to indemnify and hold the Credit Union harmless from all costs, including attorney's fees, damages or claims related to our refusing payment

    of an item, including claims of any multiple party, account owner, payee, or endorser in failing to stop payment of an item as a result of incorrect

    information you provided the Credit Union.

    Payment of Checks after Death. The Credit Union may, after the date of your death, pay checks drawn before death unless ordered to stop payment

    by the Personal Representative or other appropriate person claiming an interest in the account.

    Other Terms and Conditions

    Individual Account(s) are owned by one person.

    Joint Account(s) with Survivorship: If two or more parties have signed a signature card as Joint Account owners with rights of survivorship, you are

    creating, and intend to create, a "joint tenancy with rights of survivorship" and either one of you may withdraw from the account without the signature of

    any other joint owner, unless otherwise restricted upon opening of the account. That is, you as the owners of the account agree with yourselves and the

    Credit Union that all sums in deposits accounts (as applicable), together with all accumulations, prior to now or hereafter, less setoffs as allowed by law

    for any sums due the Credit Union by any party, shall be owned by all of you jointly with full right of survivorship, and shall be subject to withdrawal or

    receipt by any of you in whole or in part. If you create a jointly owned account, you hereby waive all rights to designate a beneficiary by Last Will and

    Testament, since any surviving joint owner shall conclusively receive said deposit account upon the death of the other joint owner(s), regardless of

    whether any Last Will and Testament was created before or after the jointly held Credit Union account was created. Payment to any joint account owner

    (or to you during your lifetime), or the surviving joint account owner(s), shall be valid and discharge the Credit Union from any liability for such payment

    and amount. If there are no surviving joint account owners, then upon the death of the last living joint owner, any remaining account deposits shall be

    paid to the specified beneficiary(ies) on that account, if any, or to the estate of the last surviving account owner. Each signer appoints each other signer

    to be his or her irrevocable attorney: to make deposits to the account; to endorse, for cash or deposit, any checks or other items whether payable to one

    of the signers alone or with others; and to receive and receipt for all funds all without obligation to us to inquire into the source or application of funds. To

    induce us to act thereunder, each person signing the signature card jointly and singly agrees to hold the Credit Union harmless and indemnify us from

    loss, cost, and damage in all respects in connection with any of the foregoing, including court costs and attorney’s fees, except as may be limited by

    applicable law. Any or all of the joint owners may pledge all or part of the account as collateral for security on a loan(s) to this Credit Union. No authority

    or obligation of the Credit Union may be changed or terminated by one or more of the joint owners without prior written notice to the Credit Union, and no

    such change or termination shall affect transactions already made. Further, each joint owner is subject to the terms and disclosures of this Agreement,

    and hereby acknowledges receipt thereof. Any joint owner on an account is also a joint owner on all sub-accounts listed under that account number

    except as otherwise prohibited by law.

    POD/Trust Account Designation. A Payable on Death (POD) account or trust account designation is an instruction to the Credit Union that a single or

    multiple party account so designated is payable to the owner(s) during his, her or their lifetimes and, when the last account owner dies, payable to any

    named and surviving POD or trust beneficiary/payee. The owners of these account types may change the beneficiaries, change the account types,

    and/or withdraw any or all of the account funds at any time. Accounts payable to more than one surviving beneficiary/payee are owned in equal amounts

    by those beneficiaries, without right of survivorship. The Credit Union is not obligated to notify any beneficiary/payee of the existence of any account or

    the vesting of the beneficiary/payee's interest in any account, except as otherwise provided by law.

    Missing Endorsements. The Credit Union is authorized to supply any of your endorsements on any check or other instrument tendered for any

    account, and the Credit Union shall have no liability in connection with the collection of such items that are handled by it without negligence, and the

    credit union shall not be held liable for the acts of any agents, subagents or others. We may accept transfers, checks and other items for deposit into

    your account(s) if they are made payable or to the order of one or more account owners, even if they are not endorsed by all payees. Withdrawals may

    not be made on account of such items until collected, or as otherwise provided by law. Any amount not collected, or later returned, may be charged back

    to the account, including expense incurred, and any other outside expenses incurred relative to the account may be charged to it.

    Custodial Accounts for Minors. Any custodial accounts for minors are subject to the terms and conditions set forth in the Uniform Transfer to Minors

    Act. It is your responsibility to know and abide by any legal effects related to this type of account.

    Other Accounts for Minors. We may require any account established by a minor to be a multiple party account with an owner who has reached the

    age of majority under Washington law and who shall be jointly and severally liable to us for any returned item, overdraft, or unpaid charges on such

    account. We may pay funds directly to a minor without regard to his or her minority. Unless a guardian or parent is an account owner, the guardian or

    parent shall not have any account access rights. We have no duty to inquire about the use or purpose of any transaction. We will change the account

    status when the minor reaches the age of majority.

    Health Savings Accounts (HSAs). A health savings account (HSA) is a tax exempt trust or custodial account that you set up with a qualified HSA

    trustee to pay or reimburse certain medical expenses you incur. You must be an eligible individual to qualify for an HSA.

    Agency Designation on an Account. An agency designation on an account is an instruction to us that the owner authorizes another person to make

    transactions as agent for the account owner regarding the accounts designated. An agent has no ownership interest in the account(s) or Credit Union

    voting rights. We have no duty to inquire about the use or purpose of any transaction made by the agent.

    Deposit Insurance. Your accounts in the Credit Union are insured up to $250,000 by the National Credit Union Administration (NCUA), an agency of

    the Federal Government, in accordance with NCUA regulations. Retirement accounts, including IRA/Roth savings accounts and IRA/Roth certificates,

    are covered separately to $250,000 by NCUA. Generally, if a credit union member has more than one individual account in the same insured credit

    union, those accounts are added together and are insured up to $250,000. Accounts maintained in different legal ownership capacities may each be

    separately insured. There are numerous combinations of accounts that can increase your total coverage. Contact a Member Service Representative to

    discuss ways to increase your total coverage.

    Charges. You agree to pay us charges in connection with your accounts in accordance with the Truth-in-Savings Disclosure and Fee Schedule for

    accounts in effect from time to time. We will provide advance notice of any increase in current charges, or any new charges, as required by law. We may

    deduct any charges owed by you from any of your accounts, whether you are an owner or joint owner. We reserve the right to waive any charges in our

    sole discretion.

    Return of Deposits/Closed Accounts. We may, at any time, in our sole discretion, refuse to accept any deposit, or close any or all of your accounts

    with us without prior notice to you. If we close an account, we will notify you and send you a check for any balance in your account after deducting all

    applicable charges. Any withdrawal that reduces the amount in an account to zero (other than a Checking Account) may automatically close that

    account. We are not liable for any check, withdrawal or other order after an account is closed. Any checks presented after your account has been closed

    will be returned unpaid. We reserve the right to advise consumer reporting agencies and other third parties of accounts closed for misuse.

    Inactive Accounts. The Credit Union will consider your account inactive as defined by Washington Statute with no deposits or withdrawals on your

    account. This excludes interest credited to your account by the Credit Union. Washington Law requires the Credit Union to turn these funds over to the

    State after a period of no activity as specified by statute. Before turning funds from inactive accounts over to the State of Washington, the Credit Union

     CU Documents, Inc. 2025 All Rights Reserved Page 4 of 5 Form#MbrAgmt002 7/25

    will send notices as required by Washington law advising you of your rights. The Credit Union reserves the right to assess a periodic fee on those

    accounts.

    Statement(s). If we send you a periodic statement for your Checking Account or Business Checking Account, the statement(s) will include all activity on

    your account as required by law. You will receive a periodic statement (normally quarterly) for your Savings Account or other savings accounts, unless

    you have an electronic funds transfer transaction during a monthly period (in which case you will receive a monthly statement), or you will receive a

    combined statement on a monthly basis if you have a Checking Account or a Business Checking Account and other savings accounts. Each such

    statement shall show the transactions on your accounts and any charges. We reserve the right not to send statements for accounts we consider inactive,

    or for those accounts on which we do not have a valid address on file. You should examine the periodic statement carefully and reconcile the account. If

    there are any discrepancies, the Credit Union should be notified immediately. You agree that the time you have to examine your statement and report to

    us will depend on the circumstances, but will not, in any circumstance, exceed a total of sixty 60 days from when the statement is first sent or made

    available to you.

    You further agree that if you fail to report any unauthorized signatures, alterations, forgeries, or any other errors in your account within 60 days of when

    we first send or make the statement available, you cannot assert a claim against us on any items in that statement, and as between you and us the loss

    will be entirely yours. This 60-day limitation is without regard to whether we used ordinary care. The limitation in this paragraph is in addition to that

    contained in the first paragraph of this section.

    If you do not receive a periodic statement when you would normally receive one, you agree to notify us within fourteen (14) calendar days of the time

    you normally would have received a statement. The Credit Union will not be liable if items were forged or altered such that a reasonable financial

    institution could not detect the fraud.

    Agreement. This Agreement shall be effective and shall govern all deposit accounts with us. By signing a Membership Application Signature Card,

    making deposits or withdrawals, or leaving amounts on deposit, you agree to the terms of this Agreement. This Agreement shall supersede all previous

    agreements for such accounts.

    Amendment. We may change any of the items of this Agreement at any time without prior notice to you if the change is favorable to you. We may make

    changes that are adverse to you only if we provide you with any notice required by law or required in this Agreement. You may close the account if you

    do not agree to the changes; if you continue to use the account or keep the account open after the effective date of such change, you will be deemed to

    have agreed to the changes.

    Notice of Name or Address Changes. You are responsible for notifying us of any address or name change. Whenever we are required to send you

    notice, the Credit Union is only required to attempt to communicate with you at the most recent address you have provided to us in writing. The Credit

    Union requires all notices of change in address or name to be in writing.

    Notice of Amendments. Except as prohibited by applicable law, we may change the terms of this Agreement. We will notify you of any changes in

    terms or rates as required by law or as required in this Agreement. All notices regarding the account will be posted in our office lobbies or will be sent to

    you to the address shown on your statement. In the event of joint ownership, notice by or to any one joint depositor shall be deemed notice by or to all.

    We reserve the right to waive any term in this Agreement. Any such waiver shall not affect our right to future enforcement. We reserve the right not to

    send notice for accounts we consider inactive. Notices to us should be sent to: North Coast Credit Union, 1100 Dupont Street, Bellingham, WA

    98225, (800) 696-8830.

    Effect of Notice. Any written notice you give us is effective when we receive it. Any written notice we give to you is effective when it is deposited in the

    U.S. Mail, postage prepaid and addressed to you at your statement mailing address. Notice to any account owner is considered notice to all account

    owners.

    Indemnity. If by following your instructions we are exposed to a claim or suit by an adverse claimant, you shall hold us harmless and indemnify us from

    any such losses, expenses, liabilities or damages including actual attorneys' fees. If you ask us to follow instructions that we believe might expose us to

    claims, suits, losses, expenses, liabilities or damages, whether directly or indirectly, we may refuse to follow your instructions, or we may require a bond

    or other protections.

    Severability. If any of this Agreement is found by any other court or regulatory body of competent jurisdiction to be invalid or unenforceable in whole or

    in part for any reason whatsoever, the authority of the remaining provisions or portions hereof shall not be affected thereby.

    Waiver. We may waive any of these provisions at our sole discretion, but any such waiver will apply only on that occasion. If we chose to waive any

    provision, we will not be bound to waive the same provision or any other provision on another occasion.

    Telephone Requests. You agree (for joint accounts, all joint owners agree jointly and severally) that funds in any of your accounts with us can be

    transferred upon the telephone request of any signer on the account. We shall not be responsible for any loss incurred as a result of our acting upon or

    executing any request, order or instruction we believe to be genuine. Furthermore, we may refuse to execute any telephone request or order.

    Facsimile Signatures. You agree (for joint accounts, all joint owners agree jointly and severally) that the Credit Union may accept and rely on facsimiles

    of your signature(s) on any deposit or withdrawal form, order or other notices, requests or instructions regarding any account under this Agreement or

    with the Credit Union. We shall not be responsible for any loss incurred as a result of our acting upon or executing any request, order or instruction we

    believe to be genuine. Furthermore, we may refuse to execute any facsimile request or order.

    Privacy Policy. Please refer to the North Coast Credit Union's Privacy Notice provided to you in a separate disclosure.

    Section Headings. Section headings in this Agreement are for convenience of reference only and shall not govern the interpretation of any of the

    provisions of this Agreement.

    Legal Process. If any legal action is brought against your account, we may pay out funds according to the terms of the action or refuse any pay out until

    the dispute is resolved. Any expenses or attorney fees we incur responding to legal process, including but not limited to responding to garnishments,

    attachments or levies on your account(s), may be charged against your account without notice, unless prohibited by law. Any legal process against your

    account is subject to our priority lien and security interest.

    Governing Law. This Agreement shall be governed by the laws, including applicable principles of contract law, and regulations of the State of

    Washington, except as superseded by federal laws and regulations, by the Credit Union's Bylaws, and by local clearinghouse rules. Unless prohibited by

    applicable law, any action brought pursuant to this Agreement against the Credit Union must be brought in the local State District Court or State Circuit

    Court in the jurisdiction of the Credit Union's main office or Branch Offices.

    Right to Repay Loans without Penalty. Unless any loan agreement otherwise specifies, you have a right to repay any loan at any time in advance or

    in-full without penalty.

    Taxpayer Identification Numbers and Backup Withholding. Your failure to furnish a correct Taxpayer Identification Number (TIN) or meet other

    requirements may result in backup withholding. If your account is subject to backup withholding, we must withhold and pay to the Internal Revenue

    Service (IRS) a percentage of interest and certain other payments. If you fail to provide your TIN, we may suspend opening your account.

    Special Account Instructions. You may request that we facilitate certain business, trust, will, or court-ordered account arrangements. However,

    because we do not give legal advice, we cannot counsel you as to which account arrangement most appropriately meets the specific requirements of

    your business, trust, will, or court order. If you ask us to follow any instructions that we believe might expose us to claims, lawsuits, expenses, liabilities,

    or damages, whether directly or indirectly, we may refuse to follow your instructions or may require you to indemnify us or post a bond or other

    protection. Account changes requested by you, or any account owner, such as adding or closing an account or certain service, may be requested in

    writing and accepted by us.

    Termination of Account. We may terminate your account at any time without notice to you, or we may require you to close your account and apply for

    a new account if: (1) there is a change in owners or authorized signers; (2) there has been a forgery or fraud reported or committed involving your

    account; (3) there is a dispute as to the ownership of the account or of the funds in the account; (4) any checks are lost or stolen; (5) there are excessive

    returned unpaid items not covered by an overdraft protection plan; (6) there has been any misrepresentation or any other abuse of any of your

    accounts; or (7) we reasonably deem it necessary to prevent a loss to us. You may terminate a single party account by giving written notice. We reserve

    the right to require the consent of all owners to terminate a multiple party account. We are not responsible for payment of any check, withdrawal, or other

    item after your account is terminated, however, if we pay an item after termination, you agree to reimburse us.

    Termination of Membership. You may terminate your membership by giving us notice. You may be denied services or expelled for any reason allowed

    by applicable law, including causing a loss to the Credit Union. Termination of your membership does not relieve you from any legal obligation created

    while you were a member of this Credit Union.

     CU Documents, Inc. 2025 All Rights Reserved Page 5 of 5 Form#MbrAgmt002 7/25

    Account Agreement. Your application for Membership in the Credit Union as well as your use of any Credit Union Membership Courtesys constitutes

    an acknowledgement and consent to the terms and conditions of your accounts as set forth in this Account Agreement and all other accompanying

    Disclosures provided to you.

    Payment Order Of Items. The law permits us to pay items (such as checks) drawn on your account in any order. To assist you in handling your account

    with us, we are providing you with the following information regarding how we process the items that you write. When processing items drawn on your

    account, our general policy is to pay them in the order that they are received. The order in which items are paid is important if there is not enough money

    in your account to pay all of the items that are presented. If the smallest items are paid first, you may have fewer NSF or overdraft fees, but the largest,

    and perhaps more important items (such as rent or mortgage payments) might not be paid. If an item is presented without sufficient funds in your

    account to pay it, we may, at our discretion, pay the item (creating an overdraft) or return the item (NSF). The amounts of the overdraft and NSF fees are

    disclosed elsewhere. By paying items, generally in the order that we receive them, we think our policy attains a reasonable balance between minimizing

    additional cost to you and paying your more important items. We encourage you to make careful records and practice good account management. This

    will help you to avoid writing checks without sufficient funds and incurring the resulting fees.

    Non-Military Lending Act Lien & Right of Offset/Enforcement. Unless you are subject to the protections of the Military Lending Act, if you owe us

    money as a borrower, guarantor, endorser or otherwise, you acknowledge that we have a statutory lien and consensual lien on the account funds in any

    account in which you have an ownership interest, regardless of their source, unless prohibited by law. We may apply these funds in any order to pay off

    your indebtedness. By not enforcing a lien, we do not waive our right to enforce it later. In addition, you grant the Credit Union a consensual security

    interest in your accounts and we may use the funds from your accounts to pay any debt or amount now or hereafter owed the Credit Union, or for any

    loss, cost or expenses, including reasonable attorney's fees, we incur as a result of your failure to comply with the terms and conditions of this

    Agreement or that we may take to enforce this Agreement or any other Agreement you may enter into with us. This security interest is not applicable to

    obligations secured by your residence, or unless otherwise may prohibited by applicable law. All accounts are nonassignable and nontransferable to

    third parties.

    If you are or become subject to the provisions of the Military Lending Act, under certain circumstances allowed by the Military Lending Act, the credit

    union may take a statutory lien on a covered borrower, and may also originate a share secured loan on a covered borrower.

    Military Lending Act Compliance. Federal law provides important protections to members of the Armed Forces and their dependents relating to

    extensions of consumer credit. In general, the cost of consumer credit to a member of the Armed Forces and his or her dependent may not exceed an

    annual percentage rate of 36 percent. This rate must include, as applicable to the credit transaction or account: The costs associated with credit

    insurance premiums; fees for ancillary products sold in connection with the credit transaction; any application fee charged (other than certain application

    fees for specified credit transactions or accounts); and any participation fee charged (other than certain participation fees for a credit card account).

    Pledges. If the Credit Union has a priority lien in any deposits and Military Lending Act protections do not apply to a member, each owner of an account

    may pledge all or any part of the funds in it for any purpose to which we agree. Unless Military Lending Act protections apply to a member, an allowable

    Credit Union’s lien on any deposit and any pledge of an account must first be satisfied before the rights of any surviving account owner or account

    beneficiary become effective.

    USA PATRIOT ACT

    In accordance with the USA PATRIOT ACT, Federal law requires all financial institutions to obtain, verify, and record information that identifies each

    individual or entity opening an account. This includes all personal and commercial accounts including loan and deposit accounts, as well as trust,

    brokerage, insurance, and investment management accounts.

    What This Means To Our Members

    When you open an account, you will be asked for your name, address, social security or tax identification number, date of birth (if applicable) and other

    information that will allow North Coast Credit Union to identify you. You will also be asked to furnish your driver’s license or other identifying documents.

    We are required to follow this procedure each time an account is opened, even if you are a current member of North Coast Credit Union.