Alert! Our Technical Upgrade is nearly complete. Most of our online services are available. Reach our new Phone Banking by calling 877-304-4728. Reach Our Member Service Contact Center by calling 800-696-8830.
We should all be alert for scammers using the COVID-19 outbreak to take advantage of people desperate to find a cure, offering free products or offering hard-to-find products at highly inflated prices.
You cannot buy a COVID-19 “cure”. This coronavirus is new. There is no known cure at this time.
Scammers offering “free” or hard to find products will ask for your personal information before they can mail your packages. When someone starts asking for this information delete the email, hang up the phone and stop all contact.
Be alert to email and text messages that start with generic greetings (“Hello Sir/Madame”). Ignore them.
If you have a concern about a possible scam call our Member Service Contact Center at 800-696-8830.
Here is a link for more information and sample scams from the Federal Communications Commission: click here.