Effective Monday March 30, 2020 our Lobbies are open to our members by appointment. Make an appointment by calling 800-696-8830.  Drive Thru Service is open for members and non members from 8:30am - 6pm at our Mount Vernon, Bellingham and Ferndale branches.  Online and Mobile Banking, Phone Banking, Mobile Check Deposit and ATMs are always available.

COVID-19 UPDATES CLICK HERE

North Coast Credit Union COVID-19 Information

Graphic with north coast compass logo and words Covid-19 information

Sent 3/25/2020

Dear North Coast Member,

Every day we hear more news and information about COVID-19. Fighting this virus is changing how all of us manage our daily lives.

One thing that has not changed is our commitment to serve our members. That includes you. We are your credit union. Should you need help or have questions about weathering the financial impact of this current situation please let us know.

Call us at 800-696-8830 or email: memberservice@northcoastcu.com.

Manage your accounts remotely.

  1. Online and Mobile Banking is an efficient way to manage your accounts remotely. If you are interested in setting this up, find information on our website, on the Online and Mobile Banking page, or give us a call, 800-696-8830.
  2. Phone Banking is another option for managing your accounts from your home. To get started call:
    Whatcom County: 360-733-3000 Skagit County: 360-395-4000
  3. ATMs are also available at every branch.

Make your deposits remotely.

  1. Mobile Check Deposit. Available on your Smart Phone with a North Coast Mobile App. Mobile Deposit Instructions
  2. Drive Thru Service. Available at our Mount Vernon, Dupont, Northwest and Ferndale branches.
  3. ATMs take deposits at all of our branches.
  4. Night Deposits boxes are also available at all of our branches.

Stay in touch. Thanks for being a member.

Marilyn Brink
President/CEO
North Coast Credit Union


3/19/2020

Effective Monday, March 23 we are transitioning our lobbies to Appointment Only. Drive Thru Service will remain open. To make an appointment please Contact Us

You may also complete your transactions with Online and Mobile Banking, Phone Banking, Mobile Deposits or with our ATMs. We wish that you, your friends, and family remain healthy and safe. 

3/16/2020

With the growing concern over the spread of COVID-19, we have made the proactive decision to postpone our Annual Meeting and Shred Day events. While we’re disappointed to postpone these popular events, the health and safety of our members, staff, and community must take priority. We will update you with any further details once we have finalized new dates.

 

We will continue to monitor guidelines and recommendations for reducing exposure to COVID-19 and adjust as needed. Currently all of our branches remain open, however, we encourage our members to do their banking using Drive Thru, Online and Mobile Banking, Phone Banking, ATMs, or contact Member Service Contact Center: https://www.northcoastcu.com/get-to-know-us/contact-us

Sent 3/11/2020 

Dear North Coast Member,

 

You are receiving this note because we want you to know that the health and safety of our members and employees is our chief concern during this uncertain time.  We are actively engaged in understanding the potential impact of novel coronavirus (COVID-19) and making plans so we can continue to support our members and employees in a safe environment.

We are following the guidance and recommendations provided by the Centers for Disease Control (CDC), State of Washington Department of Health and county public health departments. 

At this time, all North Coast branches are open during regular business hours.   

We recommend that when possible you do your transactions using Drive Thru, Online or Mobile Banking, Phone Banking, ATMs or contact our Member Service Contact Center. 800-696-8830, memberservice@northcoastcu.com.

We will provide updates, including any changes to our operations, via eMails, on our website and our Facebook page. 

We encourage two-way communication at all times as we face upcoming challenges.  We are committed to doing everything we can to make sure you receive the services you need. 

We hope you, your friends and families remain safe and healthy.  Thank you for being a member.

Marilyn Brink
President/CEO
North Coast Credit Union